Getting started

Sign in securely and open the workspace available to your account.

All users 2 min read Web

You have an active Lenvor account

Enter your account details

On the Lenvor sign-in page, enter your Email and Password. Keep the password concealed while you check the email address.

1 — credentials.

Lenvor sign-in form with an email address and concealed password

Sign in

Select Sign In. If your account has access to more than one workspace, Lenvor opens the portal selector.

Lenvor portal selector shown after a successful sign-in

Choose a workspace

On Select a portal, choose Admin Dashboard or Staff Learning Portal, according to the work you need to do.

1 — admin portal · 2 — staff portal.

Lenvor portal selector showing the available web workspaces

Done. The selected workspace is open.

Only one workspace opens.

The selector appears only when your account has more than one workspace entitlement.

Getting started

Switch between web portals

Move between the Admin Dashboard and Staff Learning Portal when both are available.

All users 1 min read Web

Before you start

You are signed in with access to more than one portal

Open the portal switcher

Use Switch Portal, Switch to Staff, or Switch to Admin Mode, depending on the workspace currently open.

1 — switch portal.

Lenvor navigation showing the portal-switch action

Done. The other entitled portal is open.

If something goes wrong

The switch option is missing.

Your account may have access to only one portal.

Course management

Create and build a draft course

Create a course, add its first module and quiz, and configure its audience while it remains a draft.

Administrators 8 min read Web

Before you start

You can open Course Manager
You have the course title, description, and module outline

Enter the course details

In Create New Course, enter the course title and required details, then review them before selecting Create & Build.

1 — course details · 2 — create and build.

Populated Create New Course form

Open the draft builder

Confirm that the course opens in the builder with a Draft status, then select Create First Module.

1 — create first module.

New draft course open in the course builder

Describe the first module

Enter the module title and description in Add New Module, then select Create Module.

1 — module details · 2 — create module.

Populated Add New Module form

Review the saved module

Confirm that the module appears in the curriculum and that Add Content, Set Assessment, and Generate AI Quiz are available.

1 — add content · 2 — set assessment · 3 — generate quiz.

Saved course module with content and assessment controls

Prepare the module quiz

Add the quiz question, choices, correct answer, and passing mark, then review the form before selecting Save Quiz.

1 — quiz details · 2 — save quiz.

Populated module quiz form

Confirm the quiz was saved

Check that the module quiz shows the saved question count and passing mark.

1 — saved quiz · 2 — save quiz.

Saved one-question module quiz

Review settings and audience

In Course Settings & Audience, confirm the intended audience and instructor and review the available course features before saving course information.

1 — course settings · 2 — instructor assignment.

Configured course settings and audience section

Review the course forum

Open Forum to confirm that discussion settings are available for the course. A new draft may have no discussions yet.

Empty course forum in the draft course builder

Done. A draft course contains a saved module and quiz, with audience settings ready for review.

If something goes wrong

The course should not be visible to learners yet.

Keep it in Draft until its content, audience, and assessment have been reviewed.

Communication

Review admin notifications

Open the notification centre and review unread and recent events.

Administrators 1 min read Web

Before you start

The Admin Dashboard is open

Open Notifications

Open Notifications, then use All Notifications and Unread to review events that need attention.

1 — notification filters · 2 — notification event.

Administrator notification centre

Done. You have reviewed the available admin notifications.

If something goes wrong

Account

Review admin account settings

Find the profile, security, notification, appearance, and photo controls for an administrator account.

Administrators 2 min read Web

Before you start

You are signed in to the Admin Dashboard

Review the settings areas

Open Settings and review Profile Information, security, Notification Preferences, Theme & Appearance, and profile-photo controls.

1 — profile information · 2 — password settings.

Administrator Settings page

Done. You know where each account setting is maintained.

If something goes wrong

A setting should not change yet.

Review the controls without selecting a save or update action.

Overview

Use the admin dashboard

Review organization totals, department activity, quick actions, classes, and recent registrations.

Administrators 2 min read Web

Before you start

You are signed in to the Admin Dashboard

Review the organization overview

Open Dashboard, choose the required subsidiary scope, then review total users, active users, pending onboarding, departments, quick actions, and recent activity.

Lenvor admin dashboard with organization totals and navigation

Done. You understand the current organization summary and know where to continue.

If something goes wrong

People

Find and review users

Find accounts by name, department, role, subsidiary, onboarding state, or account status.

Administrators 2 min read Web

Before you start

You are signed in as an administrator

Filter the user list

Open Users, enter a name or email when needed, then combine the Department, Role, Subsidiary, and Status filters to narrow the list.

1 — user filters.

User Management page with search and account filters

Done. The required group of user accounts is visible for review.

If something goes wrong

Access

Review roles and permissions

Compare portal access and permission groups for each configured role.

Administrators 3 min read Web

Before you start

You are signed in as an administrator

Review a role

Open Roles, select a role, and review its Platform Access and permission groups. Do not select Save Changes unless you intend to change access.

1 — role list · 2 — platform access · 3 — permissions.

Roles and Permissions page with role and permission controls

Done. You have reviewed the access currently assigned to the selected role.

If something goes wrong

Organization

Review organization structure

Review departments, cadre tracks, cadres, and subsidiaries used to organize learners.

Administrators 3 min read Web

Before you start

You are signed in as an administrator

Review departments and cadres

Open Org Structure and review the configured departments, cadre tracks, and cadres.

Organization Structure page with department and cadre summaries

Review subsidiaries

Open Subsidiaries and review the business units available for organization-scoped users and reporting.

Subsidiaries Management page

Done. You understand the organization units available for user assignment.

If something goes wrong

Onboarding

Review onboarding content and progress

Review the onboarding programme and see which staff members still require attention.

Administrators 3 min read Web

Before you start

You are signed in as an administrator

Review the onboarding programme

Open Onboarding Builder and review the welcome content, educational material, and assessment configuration.

1 — onboarding modules · 2 — content and assessment.

Onboarding Builder with configured content and assessment sections

Review staff progress

Open Onboarding Tracking and review each staff member's progress and approval state before taking action.

1 — onboarding summary · 2 — progress and approvals.

Onboarding Tracking page with staff progress states

Done. You have reviewed the programme structure and current onboarding states.

If something goes wrong

Reporting

Review reports and analytics

Review workforce distribution, course engagement, quiz pass rates, and learning compliance.

Administrators 3 min read Web

Before you start

You are signed in as an administrator

Review the report panels

Open Compliance Reports and review Users by Department, Users by Role, course engagement, quiz pass rates, and learning compliance. Use Export CSV only when you need a local copy.

Reports and Analytics page with organization learning indicators

Done. You have reviewed the available organization learning indicators.

If something goes wrong

Courses

Review course publishing status

Identify draft and published courses before opening their publishing controls.

Administrators 2 min read Web

Before you start

You are signed in as an administrator

Review course status

Open Course Manager and review the action shown for each course. Publish indicates a draft; Unpublish indicates a course that is currently available.

1 — publish draft · 2 — unpublish course.

Course Manager showing draft and published course actions

Done. You know which courses are drafts and which are currently published.

If something goes wrong

Resources

Review the resource library

Find published policies, handbooks, templates, guides, videos, and other shared files.

Administrators 2 min read Web

Before you start

You are signed in as an administrator

Review resource categories

Open Resource Library, search by title or type, and select a category to narrow the list. Use Upload Resource only when you intend to publish a file.

1 — search resources · 2 — resource categories · 3 — upload resource.

Resource Library with search, categories, and upload control

Done. You have reviewed the available resource categories and upload entry point.

If something goes wrong

People and progress

Monitor team learning

Review the team summary and the learning progress of assigned staff.

Supervisors 3 min read Web

Before you start

You are signed in with the Supervisor role

Read the supervisor dashboard

Review Team Members, Avg Completion, Pending Approvals, and Overdue Trainings for a quick team summary.

Supervisor dashboard with team summary cards

Open My Team

Open My Team to review individual completion, recent activity, notifications, and available approval information.

Supervisor My Team page with learning status

Done. You have identified team progress, activity, and any available approvals.

If something goes wrong

A team member is missing.

Confirm that the person is assigned within your supervisor scope.

Learning

Review live classes

Review live, upcoming, and past learning sessions available to the supervisor.

Supervisors 1 min read Web

Before you start

You are signed in with the Supervisor role

Review session states

Open Live Classes & Webinars, then review Live Now, Upcoming, and Past sessions.

1 — class status filters.

Supervisor live classes page

Done. You know which sessions are live, upcoming, or complete.

If something goes wrong

Communication

Browse course discussions

Search and review discussion topics available to a supervisor.

Supervisors 1 min read Web

Before you start

You are signed in with the Supervisor role

Open the forum

Open Forum and use Search topics, tags or authors... to find an existing discussion.

1 — search discussions · 2 — discussion results.

Supervisor forum with search and New Topic controls

Done. You have found the relevant discussion area.

If something goes wrong

Team management

Review pending supervisor approvals

Check whether any team learning or onboarding items are waiting for supervisor action.

Supervisors 1 min read Web

Before you start

You are signed in as a supervisor

Review the approval queue

Open My Team, review Pending Approvals, and inspect the queue before approving or returning any item.

Supervisor My Team page with pending approval summary

Done. You know whether the supervisor approval queue requires attention.

If something goes wrong

Course management

Manage assigned courses

Find an assigned course and open its curriculum controls.

Instructors 2 min read Web

Before you start

You are signed in with the Instructor role

Find the assigned course

Open Course Manager, find the assigned course, and select Edit Course.

1 — edit course.

Instructor Course Manager with an assigned draft course

Review the curriculum controls

In Modules & Curriculum, review the module and its Add Content, Set Assessment, and Module Quiz controls.

1 — module curriculum · 2 — add content · 3 — set assessment.

Instructor course builder with module controls

Done. The assigned course is open in the builder.

If something goes wrong

A course is missing.

Confirm that you are assigned as an instructor for that course.

Course management

Review assessments and submissions

Review available assessments and check whether learner work is ready for grading.

Instructors 2 min read Web

Before you start

You are signed in with the Instructor role

Review the assessment list

Open Assessments to review the available assessments and filters, then select View All Submissions when you need learner work.

1 — submission filters · 2 — view all submissions.

Instructor assessment list

Check learner submissions

Review Learner Submissions and its filters. If No submissions found appears, there is currently nothing available to grade.

Empty learner submissions list

Done. You know which assessments exist and whether submissions are available.

If something goes wrong

No submissions are shown.

Learners may not have submitted work for an assessment assigned to you.

Live learning

Review instructor live classes

Find live, upcoming, and past instructor-led sessions.

Instructors 2 min read Web

Before you start

You are signed in as an instructor

Review live-class states

Open Live Classes and use All, Live Now, Upcoming, or Past to review the schedule and available classroom actions.

1 — class status filters.

Instructor Live Classes page with status filters

Done. You understand the current live-class schedule and session states.

If something goes wrong

Communication

Browse instructor course discussions

Find course topics and review discussion activity before posting or moderating.

Instructors 2 min read Web

Before you start

You are signed in as an instructor

Find a discussion

Open Forum, search by topic, tag, or author, then select the discussion you need to review. Use New Topic only when you intend to publish a post.

1 — search discussions · 2 — new topic.

Instructor Forum with search and discussion topics

Done. You have found the relevant course discussion.

If something goes wrong

Resources

Review instructor resources

Search shared organization resources available to instructors.

Instructors 1 min read Web

Before you start

You are signed in as an instructor

Review shared resources

Open Resource Library, search by title or type, and choose a category to narrow the results.

1 — search resources · 2 — resource categories.

Instructor Resource Library with search and categories

Done. You have reviewed the available instructor resource categories.

If something goes wrong

Learning

Continue an internal course

Open assigned learning, move through course content, and understand prerequisite gates.

Staff learners — Web 4 min read Web

Before you start

You are signed in to the Staff Learning Portal
At least one course is assigned

Choose assigned learning

Open My Learning, review In Progress and Completed, then select Start Course or the available continuation action.

1 — learning status · 2 — start course.

Staff My Learning page with assigned courses

Review the course sequence

In the course player, follow the listed materials in order. A later Module Quiz may remain locked until earlier content is complete.

1 — course sequence.

Staff course player with ordered content and a locked module quiz

Resolve a prerequisite message

If Lenvor says Complete all module materials before starting the assignment, return to the unfinished material and complete it before retrying.

1 — required and locked items.

Course prerequisite error explaining that module materials must be completed

Done. The course player is open and you know which content must be completed next.

If something goes wrong

A quiz or assessment is locked.

Complete the earlier module materials in order before trying the locked activity again.

Communication

Browse course discussions

Find an enrolled-course discussion and open its replies.

Staff learners — Web 2 min read Web

Before you start

You are enrolled in a course with a forum

Find a topic

Open Forum and search topics, tags, or authors to find the relevant course discussion.

1 — search discussions · 2 — discussion results.

Staff forum topic list

Open the discussion

Open a topic to read its replies and locate the reply composer. Submit a reply only when you intend to post it to the course forum.

1 — reply composer.

Open staff forum thread with replies and reply composer

Done. The selected discussion thread and reply composer are open.

If something goes wrong

Overview

Use the staff web dashboard

Review learning progress, daily activity, classes, notifications, and recommended courses.

Staff learners — Web 2 min read Web

Before you start

You are signed in to the Staff Learning Portal

Review your learning overview

Open Dashboard and review your streak, current learning, quick actions, live classes, notifications, progress, completed courses, and recommendations.

Staff web dashboard with learning activity and quick actions

Done. You know which learning activity requires attention next.

If something goes wrong

Learning

Browse the staff web catalogue

Find available, completed, and in-progress courses by search, state, or category.

Staff learners — Web 2 min read Web

Before you start

You are signed in to the Staff Learning Portal

Review catalogue filters

Open Content Catalogue and use the learning-state and category filters to narrow the available courses.

1 — search courses · 2 — catalogue filters.

The Lenvor Android app is installed and open

Review your library

Read Your library, then select Next to continue.

1 — next.

Lenvor Android onboarding screen introducing the learning library

Review the learning formats

Continue through the screen describing the available learning formats.

1 — next.

Lenvor Android onboarding screen describing learning formats

Finish the introduction

Complete the final introduction screen to open sign-in. Use Skip if you do not need the remaining introduction.

1 — get started.

Final Lenvor Android onboarding screen before sign-in

Done. The Android sign-in screen is open.

If something goes wrong

Getting started

Sign in to the Lenvor Android app with a staff learner account.

Staff learners — Android 1 min read Mobile

You have a valid Lenvor email and password

Enter your account details

On Welcome back, enter your Email and Password, choose Keep me logged in if appropriate for the device, then select Sign in.

1 — email · 2 — password · 3 — sign in.

Lenvor Android sign-in screen

Done. The learner Home screen is open.

Sign-in fails.

Check the email and password, confirm connectivity, and try once more before requesting support.

Mobile

Use Android Home

Review learner activity and open the main mobile areas.

Staff learners — Android 1 min read Mobile

Before you start

You are signed in to the Android app

Review Home

Use Home to review the daily quiz, XP, quick actions, and course activity, then use the bottom navigation to open Learn, Browse, Ranks, or You.

1 — activity and daily quiz · 2 — quick actions · 3 — bottom navigation.

Lenvor Android learner Home screen

Done. You can move between Home, Learn, Browse, Ranks, and You.

If something goes wrong

Learning

Review your Android learning

Review in-progress, completed, and saved courses in the Android app.

Staff learners — Android 2 min read Mobile

Before you start

You are signed in to the Android app

Review courses in progress

Open Learn and review the courses under In progress.

1 — in progress · 2 — courses in progress.

A course with available content is open

Open the lesson

Select the available course material, wait for it to load, and review the lesson status before using the continuation control.

1 — lesson document · 2 — completion control.

Loaded Android PDF lesson with completion status

Observed behavior: In the current development build, opening this PDF immediately marked the lesson complete. Confirm the displayed status before continuing.

Done. The lesson has loaded and its current completion state is visible.

If something goes wrong

A document is blank while loading.

Wait for the document to finish loading before leaving the lesson.

Learning

Review Android course completion

Check the completion state shown on the course and learner Home screens.

Staff learners — Android 2 min read Mobile

Before you start

Course content has recorded a completion state

Check course progress

Return to the course detail and review Your progress, completed module items, and the current Final Assessment state.

1 — course progress · 2 — completed module · 3 — final assessment.

Android course detail showing 100 percent progress and a locked final assessment

Review updated totals

Return to Home and review any updated XP, quiz, or course totals produced by the completion.

1 — updated totals.

Android Home after course completion with updated XP

Done. You have reviewed the course progress and updated learner totals.

If something goes wrong

A final assessment is still locked at 100%.

The development build may still require another prerequisite. Record the course and module state and contact support.

Learning

Review Android certificates

Review certificates issued for completed learning.

Staff learners — Android 1 min read Mobile

Before you start

At least one course has issued a certificate

Open My Certificates

Open My Certificates and review the course name and issue date for each certificate.

1 — issued certificate.

Android My Certificates list

Done. You have found the issued certificate in the list.

If something goes wrong

Certificate details open to a blank screen.

Return to the certificate list and contact support with the course name and issue date.

Learning

Join an Android live class

Find a live session, review its classroom details, and enter the realtime class.

Staff learners — Android 2 min read Mobile

Before you start

You are signed in to the Android app

Find a live class

Open Live classes, select Live now, and choose Join classroom on the session you need.

1 — live now · 2 — join classroom.

Android Live classes screen with a live session and Join classroom action

Review the classroom details

Confirm the session title, host, time, and join guidance, then select Enter classroom.

1 — class details · 2 — enter classroom.

Android live-class detail with the Enter classroom action

Use the classroom controls

Inside the classroom, use Unmute, Camera, Chat, React, or Hand as the session requires. Select Leave when you are finished.

1 — participation controls · 2 — leave.

Joined Android live classroom with participation controls

Done. You are inside the live classroom with the available participation controls.

If something goes wrong

The join action is unavailable.

The app may enable it only shortly before the scheduled start time or after the instructor starts the session.

Learning

Review Android ranks

Review the learner leaderboard and change its scope.

Staff learners — Android 1 min read Mobile

Before you start

You are signed in to the Android app

Review the leaderboard

Open Ranks, choose the time period and organization scope, then review your position and XP.

1 — leaderboard scope · 2 — your rank and xp.

Android Ranks leaderboard

Done. You have reviewed your current leaderboard position and XP.

If something goes wrong

Account

Review your Android profile

Review level progress, course totals, scores, certificates, and badges.

Staff learners — Android 1 min read Mobile

Before you start

You are signed in to the Android app

Open You

Open You and review your level, enrolled and completed courses, average score, certificates, and badges.

1 — level progress · 2 — learning summary · 3 — badges.

Android learner profile summary

Done. You have reviewed the learning summary attached to your profile.

If something goes wrong

Account

Manage Android settings

Find profile, password, notification, theme, learning, privacy, and sign-out controls.

Staff learners — Android 2 min read Mobile

Before you start

You are signed in to the Android app

Review profile and notification controls

Open Settings and review Change name and photo, Change password, the notification categories, and Enable notifications.

1 — profile and password · 2 — notification preferences · 3 — enable notifications.

Android Settings with profile and notification controls

Review theme and learning controls

Continue to Theme, learning preferences, leaderboard visibility, and Log out. Save only the changes you intend to keep.

1 — theme · 2 — learning preferences · 3 — log out.

Android Settings with theme, learning, privacy, and log-out controls

Done. You know where to maintain each mobile preference.

If something goes wrong

Push notifications remain blocked.

Enable notifications for Lenvor in the Android device settings, then return to the app.

Communication

Review Android notifications

Review in-app learning, certificate, badge, module, and live-class events.

Staff learners — Android 1 min read Mobile

Before you start

You are signed in to the Android app

Open Notifications

Open Notifications, review recent events, and use Mark all read only when you want to clear their unread state.

1 — mark all read · 2 — notification history.

Android notification history after course completion

Done. You have reviewed the available in-app events.

If something goes wrong

Communication

Browse an Android course forum

Search enrolled-course topics and open the new-topic entry point.

Staff learners — Android 1 min read Mobile

Before you start

You are enrolled in a course with a forum

Open the course forum

From the course, open Forum, search topics, tags, or authors, and select an existing topic to read it. Use New topic only when you intend to publish a discussion.

1 — search topics · 2 — discussions · 3 — new topic.

Android course forum with search and New topic controls

Done. You have found the relevant course discussion area.

If something goes wrong

Communication

Publish an Android forum topic

Start a course discussion and confirm that it appears in the forum.

Staff learners — Android 2 min read Mobile

Before you start

You are enrolled in a course with a forum
You have a clear course-related question or discussion point

Write the topic

In the course forum, select New topic, enter a descriptive Topic title and Description, then confirm the course shown under Posting to.

1 — topic details · 2 — posting to · 3 — post topic.

Android Create New Topic form populated with a course discussion

Publish the topic

Select Post topic, then confirm the discussion page shows your title, description, author, and posting time.

1 — published topic.

Published Android course discussion with the submitted title and description

Done. Your topic is published in the course forum.

If something goes wrong

Learning

Take the Android daily quiz

Answer the five-question daily quiz and review the score and XP earned.

Staff learners — Android 3 min read Mobile

Before you start

The daily quiz is available on Home

Open the daily quiz

On Home, find Your daily quiz and select Start.

1 — start daily quiz.

Android Home with the available daily quiz card

Start the quiz

Review the quiz introduction and current streak, then select Start.

1 — start.

Android Daily Quiz introduction with the Start action

Answer each question

Select one answer for each question and use Continue. On question five, select Submit after checking your answer.

1 — selected answer · 2 — continue.

Android daily quiz question with an answer selected

Review the result

Review Quiz score today, Earned today, and the updated streak, then select Back to home.

1 — quiz result · 2 — back to home.

Android daily quiz result with score, XP, and streak

Done. The quiz result shows your score and earned XP.

If something goes wrong

The daily quiz does not appear.

Return to Home later and check whether a new daily quiz is available for your current learning activity.

Learning

Review Android resources

Open the Resource library and search or filter the available policies, templates, and guides.

Staff learners — Android 1 min read Mobile

Before you start

You are signed in to the Android app

Open Resource library

Open You, scroll below your badges, and select Resource library.

1 — resource library.

Android learner profile with the Resource library row

Search or filter resources

Use the search field or select All, Policy, Template, or Guide. If the library shows No resources found, clear the search and try All before reporting the empty state.

1 — search resources · 2 — resource filters · 3 — empty state.

Android Resource library with search, filters, and the current empty state

Done. You have reviewed the current Resource library state.

If something goes wrong

The profile shows resources but the library is empty.

The current development build can show a resource count while the library says No resources found. Report the mismatch to support.